SUPPORT // STANDING ORDERS
FREQUENTLY ASKED QUESTIONS
Everything you need to know about Drink Zero Hour — from the formula to first delivery. Short answers, no marketing gloss.
01 // The Product
What's in the can.
Formula, format, and the standard we hold every batch to.
200mg of natural caffeine from green tea extract, L-Theanine for smooth focus, Alpha GPC for cognitive
support, L-Citrulline Malate, N-Acetyl L-Tyrosine, Sustamine, Lion's Mane, Rhodiola, electrolytes — and
zero sugar. Every ingredient and dose is published on the
Ingredients page.
200mg of natural caffeine from green tea extract, paired with L-Theanine for sustained focus without the
harsh spike or crash.
Yes. 0g sugar across every flavor. Sweetened cleanly so you get the energy without the crash.
16 fl oz (473 mL) — the standard tactical can format. One-hand grip, fits standard cup holders and
tactical pouches.
No artificial dyes. No proprietary blends. Every active ingredient is disclosed to the milligram on the
label.
02 // Pre-Order & Shipping
Getting your fuel.
When the first run drops, where it ships, and how to track it.
Q1 2026. Pre-orders are open now. The first wave is reserved for Founders List members who lock in early.
United States only at launch. International shipping is on the roadmap — join the Founders List to be
notified when your region opens.
Flat-rate shipping is calculated at checkout based on your selection. Free shipping unlocks at the case
tier (12-can pack) and above for Founders List members.
Once the first production run ships in Q1 2026, standard delivery is 3–7 business days within the US. You
get a tracking link as soon as your order leaves the warehouse.
Yes. You can cancel anytime before the production run ships. Email
support@drinkzerohour.com
with your order number and we'll handle it within 24 hours.
03 // Returns & Support
If something's off.
Damaged, lost, or just wrong — here's how we make it right.
Unopened cases can be returned within 14 days of delivery for a full refund. For damaged shipments, we'll
replace at no cost — no return required.
Snap a photo of the damage and the shipping label, then email it to
support@drinkzerohour.com within 7 days of delivery. We'll
replace the affected cans on the next outbound run.
Email support@drinkzerohour.com for any order or product
question. We typically respond within one business day.
04 // The Brand
Who we built it for.
The mission behind Zero Hour, and why every can carries a verse.
Military personnel, first responders, tactical athletes, and disciplined professionals who need real focus
under pressure. If you measure your day in standards, not slogans, this is for you.
Yes. Zero Hour is veteran-owned and operated. Built by people who know what it means to perform under
pressure.
Every Zero Hour can carries a QR code. Scan it for a single verse a day — chosen for people who carry real
weight. No preaching. Just a quiet line to carry into whatever comes next.
Yes. Active duty military, veterans, firefighters, law enforcement, and EMS get a standing 15% off,
verified at checkout via ID.me. Discount stacks with Founders List launch pricing.
05 // Account & Founders List
Your account, your allocation.
Tracking orders, managing the Founders List, and updating your details.
No — guest checkout works. But creating an account lets you track orders, manage your Founders List
status, and pre-fill shipping for the next run.
You'll get a tracking email the moment your order ships. Logged-in users can see all order history and
live tracking under their account dashboard.
Login and head to your account dashboard. From there you can update your allocation size, change shipping
cadence, or step out — no questions, no holds.
DIRECT LINE
Still have questions?
If we missed it, hit us directly. Real humans answer — usually within a business day.